Invention Grant
- Patent Title: Enhanced call pickup
- Patent Title (中): 增强呼叫代答
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Application No.: US10828998Application Date: 2004-04-21
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Publication No.: US07751545B2Publication Date: 2010-07-06
- Inventor: Shmuel Shaffer , Labhesh Patel , Shantanu Sarkar , Cary W. FitzGerald
- Applicant: Shmuel Shaffer , Labhesh Patel , Shantanu Sarkar , Cary W. FitzGerald
- Applicant Address: US CA San Jose
- Assignee: Cisco Technology, Inc.
- Current Assignee: Cisco Technology, Inc.
- Current Assignee Address: US CA San Jose
- Agency: Baker Botts L.L.P.
- Main IPC: H04M3/42
- IPC: H04M3/42

Abstract:
In one embodiment, a method for enhanced call pickup includes accessing data indicating a current status of each of one or more users in a call pickup group (CPG) with respect to an incoming phone call to a phone number corresponding to the CPG and communicating the data to one or more endpoints of one or more users in the CPG for display to one or more users in the CPG. A display of the data to a first user in the CPG facilitates the first user determining a current status of each of one or more second users in the CPG to facilitate a decision by the first user regarding whether to pick up the incoming phone call.
Public/Granted literature
- US20050238157A1 Enhanced call pickup Public/Granted day:2005-10-27
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