Invention Grant
- Patent Title: Monitoring of service provider performance
- Patent Title (中): 监控服务提供者的业绩
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Application No.: US11244718Application Date: 2005-10-06
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Publication No.: US07673040B2Publication Date: 2010-03-02
- Inventor: Mark Gilbert , Olivier Nano
- Applicant: Mark Gilbert , Olivier Nano
- Applicant Address: US WA Redmond
- Assignee: Microsoft Corporation
- Current Assignee: Microsoft Corporation
- Current Assignee Address: US WA Redmond
- Agency: Woodcock Washburn LLP
- Main IPC: G06F15/173
- IPC: G06F15/173 ; G06F9/44 ; G06F17/50

Abstract:
Monitoring of service provider performance is improved by providing detailed instructions for evaluating metrics relating to categories in which the service provider's performance is to be measured. Such instructions describe the metrics in sufficient detail such that they can be evaluated by a monitoring component without having to obtain monitoring data from the service provider, thereby decreasing the level of trust that must be placed in the service provider to monitor itself. The ability to evaluate metrics independent of service provider monitoring data further reduces the size of code which must be generated for the service provider and the number of tasks which must be performed by the service provider, thereby decreasing operating expenses and freeing up resources for other aspects of the service provider's operations.
Public/Granted literature
- US20070083639A1 Monitoring of service provider performance Public/Granted day:2007-04-12
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