One embodiment relates to an automatic system comprising a plurality of subscribers which are connected to a common communication channel, whereby each of the subscribers automatically provides the diagnosis information associated therewith on the communication channel, another conversion station is connected to the communication channel and comprises a web server which converts the diagnosis information available in the communication channel into a single web-enabled format, the conversion station is connected to a service station via a network and the service station has a web browser and a display connected to the web browser, whereby the web browser converts the diagnosis information transmitted via the network into a single display format and the display is provided in order to display diagnosis information provided by the web browser.