A terminal management system includes a terminal apparatus connected to a local network, a management server capable of transmitting and receiving information relating to the terminal apparatus through the local network, and a client terminal capable of receiving the information relating to the terminal apparatus from the management server through the local network. The management server includes a terminal searching section for searching for the terminal apparatus connected to the local network, a terminal information transmitting section for transmitting information relating to this terminal apparatus to the client terminal with reference to information relating to the client terminal, and a driver requesting section for requesting a data server connected to an external network for a driver program for operating the terminal apparatus, in accordance with request information transmitted from the client terminal. The management server transmits an installer and the driver program to the client terminal.