This application provides a feedback information sending method and apparatus and a feedback information receiving method and apparatus. A communications device to which the foregoing methods are applied sends or receives feedback information by using different feedback processes. When a network device does not determine whether a previous piece of feedback information is successfully received, the network device indicates a terminal device to send feedback information of a next piece of downlink data by using a new feedback process, and can schedule the next piece of downlink data without waiting for completion of processing of the previous piece of feedback information, thereby reducing a transmission delay.