Invention Grant
- Patent Title: Voice-device aided operation
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Application No.: US15799447Application Date: 2017-10-31
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Publication No.: US12033125B2Publication Date: 2024-07-09
- Inventor: Daniel Joseph Hamilton , Sowmya Vipin Anchan , Linda Marie Black , Charmelle C. Harris-Dandridge , Danyun Yu
- Applicant: NCR Voyix Corporation
- Applicant Address: US GA Atlanta
- Assignee: NCR Voyix Corporation
- Current Assignee: NCR Voyix Corporation
- Current Assignee Address: US GA Atlanta
- Agency: Schwegman Lundberg & Woessner, P.A.
- Main IPC: G06Q20/20
- IPC: G06Q20/20 ; G06Q20/18 ; G06Q20/32 ; H04M1/7243

Abstract:
Various embodiments herein each include at least one of systems, methods, devices, and software voice-device aided operation, such as operation of a store, elements therein, and providing customer assistance, among other voice device capabilities. One embodiment, in the form of a method, includes receiving voice input at a Point-Of-Sale (POS) location, the voice-input including a command utterance. This method may then transmit the voice input via a network to a network service for processing and then receive at least one response to the transmitted voice command upon which a data processing action may be performed, such as providing a voice output based on a received text, manipulating a computing device or an output device thereof, and the like.
Public/Granted literature
- US20190130376A1 VOICE-DEVICE AIDED OPERATION Public/Granted day:2019-05-02
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