An apparatus and method for unlocking a security tag that is connected to an article. The apparatus includes an unlocking device configured to provide an unlock signal or force to a security tag allowing for the security tag to be removed from the article. The apparatus further includes an outer housing having an unlocking surface at least partially disposed above the unlocking device, wherein the unlocking surface includes a continuous surface area defined by a first surface area connected to a second surface area. In one aspect, the second surface area is tactily distinct from the first surface area and the second surface area includes an alignment feature configured to indicate a detachment zone that corresponds with a source of the unlock signal or force.