Invention Grant
- Patent Title: Contextual feedback, with expiration indicator, to a natural understanding system in a chat bot
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Application No.: US17095161Application Date: 2020-11-11
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Publication No.: US11575624B2Publication Date: 2023-02-07
- Inventor: John A. Taylor , Vishwac Sena Kannan
- Applicant: Microsoft Technology Licensing, LLC
- Applicant Address: US WA Redmond
- Assignee: Microsoft Technology Licensing, LLC
- Current Assignee: Microsoft Technology Licensing, LLC
- Current Assignee Address: US WA Redmond
- Agency: Kelly, Holt & Christenson, PLLC
- Agent Christopher J. Volkmann
- Main IPC: H04L51/02
- IPC: H04L51/02 ; G06F40/40

Abstract:
A chat bot computing system includes a bot controller and a natural language processor. The natural language processor receives a first textual input and identifies concepts represented by the first textual input. An indication of the concepts is output to the bot controller which generates a response to the first textual input. The concepts output by the natural language processor are also fed back into the input to the natural language processor, as context information, along with an expiration indicator when a second textual input is received. The natural language processor then identifies concepts represented in the second textual input, based on the second natural language, textual input and unexpired context information.
Public/Granted literature
- US20210067471A1 CONTEXTUAL FEEDBACK, WITH EXPIRATION INDICATOR, TO A NATURAL UNDERSTANDING SYSTEM IN A CHAT BOT Public/Granted day:2021-03-04
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