Invention Grant
- Patent Title: System and a method for generating person-specific service suggestions for a person at a facility
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Application No.: US17218255Application Date: 2021-03-31
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Publication No.: US11546732B2Publication Date: 2023-01-03
- Inventor: Francois Chabaudie , Antima Gangwar
- Applicant: Neoma Limited
- Applicant Address: HK Sha Tin
- Assignee: Neoma Limited
- Current Assignee: Neoma Limited
- Current Assignee Address: HK Sha Tin
- Agency: Nevin Carmichael Consulting
- Main IPC: H04W4/02
- IPC: H04W4/02 ; H04W4/029 ; G06N20/00 ; G07C9/28 ; H04W4/33 ; G07C9/00 ; H04W4/80

Abstract:
The invention provides a system for generating guest-specific service suggestions for a guest within a facility such as a hospitality facility. The system comprises a location device carried or worn by the guest within the facility; one or more location detecting devices arranged at the facility, the location detecting devices being arranged to detect the location device carried or worn by the guest, and to communicate one or more location detection signals to a computer implemented analytic module; wherein the analytic module is configured to determine location data for the location device carried or worn by the guest and, based on said location data and/or data from a person attribute database, predict a behavior of the guest from at least said location data and communicate behavior information to one or more service devices.
Public/Granted literature
- US20220322034A1 System and A Method For Generating Person-Specific ServiceSuggestions For A Person At A Facility Public/Granted day:2022-10-06
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