A method for operating a support system for preventing a motor vehicle from being left stranded due to a lack of drive energy is disclosed. The, wherein the motor vehicle has at least one driver assistance system and an internal combustion engine, which is operated with fuel as a first energy source of drive energy, and/or an electric motor, which is operated with electric energy of a battery as a second source of drive energy. The motor vehicle is autonomously driven to a charging and/or filling location using a vehicle system, which is designed to guide the motor vehicle in a fully automatic manner, when an emergency criterion is met which is constantly evaluated during an operational phase of the motor vehicle, and indicates to the driver that the motor vehicle will be left stranded if a charging and/or filling process is not carried out.