Sales management and video chat systems and methods use website listings that correspond to vehicles for sale at a place of business. A remote visitor clicks a “live video” button beside a desired consumer good, and schedules a time for a video chat, using their web browser. A salesperson receives an alert, via a sales application running on on the salesperson's mobile device. At the scheduled time, a video chat window opens in the visitor's web browser with live audio/video of the desired consumer good from the place of business in real-time. The website visitor uses their web browser for live communication, in real-time, to the salesperson on their sales application. After the video chat, the website visitor can use their browser to download and save a recording of the video chat session.