Methods, systems, and techniques are disclosed for selecting and dispatching a worker to assist a robot. The system may include a computer comprising a processor and a computer readable memory. The computer readable memory may include lists of worker criteria items for a plurality of workers and a list of assistance criteria items for a robot. The system may include a triggering application executable by the processor for identifying triggering data corresponding to a triggering item within sensor data from the robot. A ranking application may also be stored on the computer and may be executed in response to an identification of triggering data corresponding to the triggering item. The ranking application may be operable to cross-reference the worker criteria items on each of the first lists with the assistance criteria items on the second list and to generate a ranking of the plurality of workers based on the cross-referencing.