Invention Grant
- Patent Title: Methods and systems for automatic discovery of fraudulent calls using speaker recognition
-
Application No.: US16845171Application Date: 2020-04-10
-
Publication No.: US11240360B2Publication Date: 2022-02-01
- Inventor: Zhiyuan Guan , Carl S. Ashby , Isabelle Alice Yvonne Moulinier , Mark E. Dickison
- Applicant: Capital One Services, LLC
- Applicant Address: US VA McLean
- Assignee: Capital One Services, LLC
- Current Assignee: Capital One Services, LLC
- Current Assignee Address: US VA McLean
- Agency: Bookoff McAndrews, PLLC
- Main IPC: H04M1/67
- IPC: H04M1/67 ; H04M3/38 ; G10L17/00

Abstract:
A computer-implemented method for determining potentially undesirable voices, according to some embodiments, includes: receiving a plurality of audio recordings, the plurality of audio recordings comprising voices associated with undesirable activity, and determining a plurality of audio components of each of the plurality of audio recordings. The method may further comprise generating a multi-dimensional vector of audio components, from the plurality of audio components, for each of the plurality of audio recordings to generate a plurality of multi-dimensional vectors of audio components, and comparing audio components between the plurality of multi-dimensional vectors of audio components to determine a plurality of clusters of multi-dimensional vectors, each cluster of the plurality of clusters comprising two or more of the plurality of multi-dimensional vectors of audio components, wherein each cluster of the plurality of clusters corresponds to a blacklisted voice. The method may further comprise receiving an audio recording or audio stream, and determining whether the audio recording or audio stream is associated with a voice associated with undesirable activity based on a comparison to the plurality of clusters.
Public/Granted literature
- US20200304622A1 METHODS AND SYSTEMS FOR AUTOMATIC DISCOVERY OF FRAUDULENT CALLS USING SPEAKER RECOGNITION Public/Granted day:2020-09-24
Information query