Invention Grant
- Patent Title: Request distributor
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Application No.: US15469095Application Date: 2017-03-24
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Publication No.: US11240322B2Publication Date: 2022-02-01
- Inventor: Anurag Handa , Arun R. Mannengal , Jyothish K. Nair
- Applicant: Microsoft Technology Licensing, LLC
- Applicant Address: US WA Redmond
- Assignee: Microsoft Technology Licensing, LLC
- Current Assignee: Microsoft Technology Licensing, LLC
- Current Assignee Address: US WA Redmond
- Agency: International IP Law Group, PLLC
- Main IPC: H04L29/08
- IPC: H04L29/08 ; G06Q30/00 ; G06Q10/10

Abstract:
Various systems and methods for request distribution are described herein. In an example, a system for request distribution includes a storage to store instructions and a processor. In an example, upon execution of the instructions, the processor instructs the system to identify an endpoint for routing a request based on a request value using a global lookup table. In an example, upon execution of the instructions, the processor instructs the system to generate a case identifier, wherein the case identifier includes a case hint based on the endpoint for routing the request. In an example, upon execution of the instructions, the processor instructs the system to route the request to an independent scale group based on the case hint, wherein the independent scale group is selected based on a co-location of a geographic interaction point for a service agent and a data shard corresponding to the request.
Public/Granted literature
- US20180278687A1 REQUEST DISTRIBUTOR Public/Granted day:2018-09-27
Information query