Embodiments of the application disclose a troubleshooting method and device. The method is applicable to an inverter power supply system in the power supply device. The inverter power supply system includes at least two direct current to direct current (DC/DC) power supply modules, and any DC/DC power supply module of the at least two DC/DC power supply modules includes fuses F1 and F2, relays K1 and K2, inductors L1 and L2, switch modules Q1, Q2, and Q3, and direct current bus capacitors C1 and C2. The troubleshooting method includes: if it is detected that any DC/DC power supply module of the at least two DC/DC power supply modules is a faulty module, determining a faulty component in the faulty module; and if the faulty component is a C1 or a C2, and the inverter power supply system is in a battery discharging mode, turning on a Q2 in the faulty module, so that an F1 and an F2 of the faulty module are blown, thereby disconnecting the faulty module from another DC/DC power supply module.