The present teaching relates to method, system, medium, and implementations for enabling communication with a user. Information representing surrounding of a user to be engaged in a new dialogue is received via the communication platform, wherein the information is acquired from a scene in which the user is present and captures characteristics of the user and the scene. Relevant features are extracted from the information. A state of the user is estimated based on the relevant features, and a dialogue context surrounding the scene is determined based on the relevant features. A topic for the new dialogue is determined based on the user, and a feedback is generated to initiate the new dialogue with the user based on the topic, the state of the user, and the dialogue context.