Invention Grant
- Patent Title: Automated equipment tracking for service technicians
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Application No.: US16712649Application Date: 2019-12-12
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Publication No.: US11222308B2Publication Date: 2022-01-11
- Inventor: Sreenivas Nukala , Adam Hersh , Nir Ganani , Satish Janardan , Bryan Goettsch , Donald Willis , Quang Cao , Saurav Patel , Jesse Taylor , Mirage Hamdy , Valerie Smith , Meni Sasson , Amir Benyamin , Stephen Alexander Roberts, Jr.
- Applicant: AT&T Intellectual Property I, L.P. , Interwise Ltd.
- Applicant Address: US GA Atlanta; IL Airport City
- Assignee: AT&T Intellectual Property I, L.P.,Interwise Ltd.
- Current Assignee: AT&T Intellectual Property I, L.P.,Interwise Ltd.
- Current Assignee Address: US GA Atlanta; IL Airport City
- Agency: Hartman & Citrin LLC
- Main IPC: G06Q10/08
- IPC: G06Q10/08 ; G06Q10/00

Abstract:
The concepts and technologies disclosed herein are directed to automated tool tracking for service technicians. According to one aspect disclosed herein, a tool tracking system can collect tool data from a vehicle system of a vehicle. The tool data can be associated with a tool that is to be utilized by a service technician to provide, at least in part, a service at a customer location. The tool tracking system can store the tool data in a data store. The tool tracking system can map the tool data to the vehicle and can determine when the tool is no longer mapped to the vehicle. This can be indicative of the tool having been left, for example, at the customer location. The tool tracking system can create an alert to inform the service technician and/or another entity that the tool is no longer mapped to the vehicle.
Public/Granted literature
- US20210182771A1 Automated Equipment Tracking for Service Technicians Public/Granted day:2021-06-17
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