Architectures or techniques are presented that can determine a setting for an environment control (EC) or HVAC system in response to a fault with the EC system that controls an environment of an occupant. Significantly, the determined setting can be intentionally selected as one that does not comport with the expectations or desired comfort level of the occupant. Thus, a condition can be created in the environment that is determined to be likely to cause the occupant to examine a user interface associated with the EC system. The user interface can present an indication of the fault, which otherwise may go unnoticed, particularly in cases where the occupant has no reason to interact with the EC system due to the environment meeting expectations.