Invention Grant
- Patent Title: Cross-channel recommendation processing
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Application No.: US15142028Application Date: 2016-04-29
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Publication No.: US10997613B2Publication Date: 2021-05-04
- Inventor: Ronald Chiwai Leung , Yehoshua Zvi Licht , Pragya Tripathi , David Allen Turner
- Applicant: NCR Corporation
- Applicant Address: US GA Duluth
- Assignee: NCR Corporation
- Current Assignee: NCR Corporation
- Current Assignee Address: US GA Duluth
- Agency: Schwegman, Lundberg & Woessner
- Main IPC: G06F15/18
- IPC: G06F15/18 ; G06Q30/02 ; G06N20/00 ; G06F16/21 ; G06F16/9032 ; G06N5/04

Abstract:
Cross-channel and cross-source data are aggregated into an aggregated data store. Custom segmentation is generated from the aggregated data. A campaign is monitored for the custom segmentation with successes and failures provided as dynamic feedback to a machine learning process that dynamically adjusts the segmentation and the campaign for optimal performance. In an embodiment, a final recommendation is provided identifying a final optimal segmentation and campaign.
Public/Granted literature
- US20170316435A1 CROSS-CHANNEL RECOMMENDATION PROCESSING Public/Granted day:2017-11-02
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