A self-service checkout apparatus includes dispensers each configured to dispense an article, first sensors each configured to detect a presence of the article in the corresponding dispenser, first indicators each configured to indicate that the presence of the article in the corresponding dispenser, a second sensor configured to detect whether a user is present, and a processor configured to, when one or more articles are detected by the first sensors and the user is detected by the second sensor, perform first notification using the respective one or more of the first indicators, and when one or more articles are detected by the first sensors and the user is not detected by the second sensor, perform second notification according to a priority order predetermined for each article, using at least one of a second indicator of the self-service checkout apparatus and a third indicator of another apparatus.