Systems and methods are provided for receiving input for a message, including a comment from a user, in a first zone of a message area of a graphical user interface of a first interface, the graphical user interface comprising the message area comprising the first zone to allow the user to enter a comment and a second zone to allow the user to insert item details by accessing an item list generated from a database. The systems and method further providing for detecting input in the comment from the user indicating a request for an item list associated with the input, accessing the database to generate the item list based on the input entered by the user wherein the item list is displayed to the user, detecting a selected item in the item list displayed to the user, generating item details associated with the selected item wherein the item details are inserted in the second zone of the message area of the graphical user interface.