Invention Grant
- Patent Title: Systems and methods for analyzing digital user experience
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Application No.: US16284106Application Date: 2019-02-25
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Publication No.: US10938686B2Publication Date: 2021-03-02
- Inventor: Dhawal Sharma , KD Mazboudi , Srikanth Devarajan , Chakkaravarthy Periyasamy Balaiah , Sreedhar Pampati , Amit Sinha
- Applicant: Zscaler, Inc.
- Applicant Address: US CA San Jose
- Assignee: Zscaler, Inc.
- Current Assignee: Zscaler, Inc.
- Current Assignee Address: US CA San Jose
- Agency: Clements Bernard Walker
- Agent Lawrence A. Baratta, Jr.; Jacob P. Beers
- Main IPC: G06F15/173
- IPC: G06F15/173 ; H04L12/26

Abstract:
Systems and methods for analyzing digital user experience include performing inline monitoring of network access between one or more users each with an associated user device executing an agent application, the Internet, and one or more cloud applications and private applications accessible via lightweight connectors; based on user experience metrics collected by the inline monitoring and stored in a logging analysis system, obtaining user experience metrics for one or more users for a given time epoch and for a given application; determining a user experience score for the one or more users for the given time epoch and for the given application based on the obtained user experience metrics; and providing a graphical user interface displaying data related to various user experience scores for various users over various time epochs with various applications.
Public/Granted literature
- US20200274784A1 Systems and methods for analyzing digital user experience Public/Granted day:2020-08-27
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