Invention Grant
- Patent Title: Unsupervised learning of interpretable conversation models from conversation logs
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Application No.: US16111774Application Date: 2018-08-24
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Publication No.: US10909327B2Publication Date: 2021-02-02
- Inventor: Dhiraj Madan , Pankaj Dhoolia , Dinesh Raghu , Gaurav Pandey , Sachindra Joshi
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Ryan, Mason & Lewis, LLP
- Main IPC: G06F40/35
- IPC: G06F40/35 ; G10L15/06 ; G06N3/08 ; G10L15/197 ; G10L15/18 ; G06N3/04

Abstract:
Methods, systems, and computer program products for unsupervised learning of interpretable conversation models from conversation logs are provided herein. A computer-implemented method includes obtaining human-to-human conversation logs; training a deep learning model by (i) learning, in an unsupervised manner, semantic labels for dialog contexts in the multiple human-to-human conversation logs, (ii) mapping the learned semantic labels to query responses across the multiple human-to-human conversation logs, and (iii) inferring one or more entities from the multiple conversation logs based at least in part on the mapping; constructing a human-interpretable conversation model based at least in part on patterns determined via the trained deep learning model; and outputting the human-interpretable conversation model to at least one user.
Public/Granted literature
- US20200066255A1 Unsupervised Learning of Interpretable Conversation Models from Conversation Logs Public/Granted day:2020-02-27
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