Provided are a storage system and a storage control method wherein, when communication is disabled (communication via a data communication path is disabled) in spite of replacement of a second CTL among a first CTL and the second CTL that are redundant storage controllers and that are coupled via the data communication path, the first CTL executes a write process of writing dirty data and data management information to one or more storage devices while maintaining acceptance of I/O requests from a host. The replaced second CTL reads the data management information from the one or more storage devices. The first CTL stops accepting I/O requests from the host. The replaced second CTL starts accepting I/O requests from the host.