Invention Grant
- Patent Title: Contextual analysis of incoming phone calls to determine probability of connection
-
Application No.: US16195173Application Date: 2018-11-19
-
Publication No.: US10735579B2Publication Date: 2020-08-04
- Inventor: Sarbajit K. Rakshit , Martin G. Keen , Hernan A. Cunico , Jonathan Dunne
- Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Applicant Address: US NY Armonk
- Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee Address: US NY Armonk
- Agency: Roberts Calderon Safran & Cole, P.C.
- Agent James Nock; Andrew D. Wright
- Main IPC: H04M3/02
- IPC: H04M3/02 ; H04M3/42 ; H04M7/00 ; H04M1/725

Abstract:
A computer-implemented method includes: determining, by a computer device, contextual data of plural calls to a callee; generating, by the computer device, a predictive model based on the contextual data of the plural calls; determining, by the computer device, contextual data of a current call to the callee; determining, by the computer device and based on the model and the contextual data of the current call, a probability that the callee will answer the current call; determining, by the computer device and based on the model and the contextual data of the current call, an amount of time to ring for the current call; instructing, by the computer device, a caller device to display the determined probability; and instructing, by the computer device, a callee device to control an amount of rings for the current call based on the determined amount of time to ring.
Public/Granted literature
- US20200162602A1 CONTEXTUAL ANALYSIS OF INCOMING PHONE CALLS TO DETERMINE PROBABILITY OF CONNECTION Public/Granted day:2020-05-21
Information query