Invention Grant
- Patent Title: Systems and methods for early fraud detection
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Application No.: US15998877Application Date: 2018-08-16
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Publication No.: US10694026B2Publication Date: 2020-06-23
- Inventor: Karthikeyan Chandrasekaran , Roobini Mathiyazhagan , Ruturaj Maheshbhai Patel , Sreenath Vazhayil , Domenico Pagniello
- Applicant: ROYAL BANK OF CANADA
- Applicant Address: CA Montreal
- Assignee: ROYAL BANK OF CANADA
- Current Assignee: ROYAL BANK OF CANADA
- Current Assignee Address: CA Montreal
- Agency: Norton Rose Fulbright Canada LLP
- Main IPC: H04M3/00
- IPC: H04M3/00 ; H04M1/66 ; H04M1/667 ; H04M3/22 ; H04M3/42 ; H04M3/51 ; G06N20/00 ; G06N7/00 ; H04M3/523 ; H04M3/436

Abstract:
A computer implemented method and system for routing a call based on characteristics of call data are provided. The method may include: receiving or retrieving a first data set representing a first set of plurality of call features relating to an on-going call from a database; generating, using a machine learning model, a suspiciousness score of the on-going call based on the first data set, the suspiciousness score indicating a probability of the on-going call being a fraudulent call; routing the on-going call based on the suspiciousness score; displaying the first suspiciousness score on a graphical user interface; continuously receiving or retrieving a second data set representing a second set of plurality of call features relating to the on-going call from the database; updating the suspiciousness score of the on-going call based on the second data set; and displaying the updated suspiciousness score on the graphical user interface.
Public/Granted literature
- US20190141183A1 Systems and methods for early fraud detection Public/Granted day:2019-05-09
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