- Patent Title: Identification and reconciliation of network resource information
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Application No.: US16239281Application Date: 2019-01-03
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Publication No.: US10684987B2Publication Date: 2020-06-16
- Inventor: Davide Massarenti , Madhavi Puvvada , Chinna Babu Polinati , Manish Gupta , Purushottam Amradkar , Hongbin Lin
- Applicant: ServiceNow, Inc.
- Applicant Address: US CA Santa Clara
- Assignee: ServiceNow, Inc.
- Current Assignee: ServiceNow, Inc.
- Current Assignee Address: US CA Santa Clara
- Agency: Fletcher Yoder PC
- Main IPC: G06F16/14
- IPC: G06F16/14 ; G06F16/27 ; G06F9/50 ; G06F11/07 ; H04L12/24 ; G06F15/16

Abstract:
Systems and methods for the identification and reconciliation of network resource information are herein disclosed. In an implementation, a system includes instructions stored in memory for processing a request received from a data source to update a record of a network resource by receiving data relating to an attribute of a network resource of a computer network from a first data source, wherein the network resource is associated with a configuration item of a configuration management database, the configuration item including data relating to the attribute from a second source; determining that the first data source is authoritative for the attribute based on a priority of the first data source, a priority of the second data source, and a staleness period of the second data source; and processing the request by updating the attribute based on the data.
Public/Granted literature
- US20190213170A1 IDENTIFICATION AND RECONCILIATION OF NETWORK RESOURCE INFORMATION Public/Granted day:2019-07-11
Information query