Disclosed herein is a method of generating a record of a call, the method, performed by a first device, comprising: performing a voice communications call with a second electronic device over a first communications channel; receiving and/or transmitting, during the voice communications call, call content data over a second communications channel; generating call details in dependence on the voice communications call; and generating a record of the call, wherein the record comprises the call details stored in association with the call content data. Advantageously, each generated call record provides an entry point to access data or to search information related to each call.