An information processing apparatus includes an acquisition unit that acquires, from a terminal apparatus, control information including model identification information for identifying a model of the terminal apparatus and setting information concerning display setting of a screen of the terminal apparatus; and a controller that causes a screen on which fewer display items than an ordinary screen are displayed to be displayed on a display in a case where the model identification information included in the control information indicates a specific model or in a case where the setting information included in the control information indicates specific setting.