Invention Grant
- Patent Title: Systems and methods to service an electronic device
-
Application No.: US15998994Application Date: 2018-08-20
-
Publication No.: US10657017B2Publication Date: 2020-05-19
- Inventor: Joel McCarty
- Applicant: FedEx Supply Chain Logistics & Electronics, Inc.
- Applicant Address: US TX Forth Worth
- Assignee: FedEx Supply Chain Logistic & Electronics, Inc.
- Current Assignee: FedEx Supply Chain Logistic & Electronics, Inc.
- Current Assignee Address: US TX Forth Worth
- Agency: McGuireWoods LLP
- Main IPC: G06F11/00
- IPC: G06F11/00 ; G06F11/22 ; G06F11/263 ; G06F11/273

Abstract:
The disclosed embodiments include systems and methods to service an electronic device. In one embodiment, the method includes receiving a request to service an electronic device communicatively connected to a test station. The method also includes obtaining a device model and an image group of the electronic device and determining criteria to service the electronic device in accordance with a desired setup, where each image group is associated with one or more different device models. The method further includes transmitting a request to service the electronic device to a management system having an image of applications compatible with the image group of the electronic device. The method further includes receiving at least one of a virtual hard drive storing a copy of the image of the applications and an indication of a location of the virtual hard drive. The method further includes executing the applications to service the electronic device.
Public/Granted literature
- US20180373606A1 Systems and methods to service an electronic device Public/Granted day:2018-12-27
Information query