Invention Grant
- Patent Title: Retail venue delivering an enhanced customer experience
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Application No.: US15623306Application Date: 2017-06-14
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Publication No.: US10580065B2Publication Date: 2020-03-03
- Inventor: Scott F. Watson , Lanny S. Smoot , Danny J. Donnell
- Applicant: Disney Enterprises, Inc.
- Applicant Address: US CA Burbank
- Assignee: Disney Enterprises, Inc.
- Current Assignee: Disney Enterprises, Inc.
- Current Assignee Address: US CA Burbank
- Agency: Farjami & Farjami LLP
- Main IPC: G06Q30/00
- IPC: G06Q30/00 ; G06Q30/06 ; G06F8/61 ; H04L29/06

Abstract:
According to one implementation, a system for delivering an enhanced customer experience includes a retail venue having a computing platform interactively linked to a display screen, a camera system, a virtual jukebox, and an audio system. The computing platform includes a hardware processor and a memory storing a venue content control software code. The hardware executes the venue content control software code to receive a camera data corresponding to a customer of the retail venue from the camera system, and display an image representing the customer on the display screen, based on the camera data. The hardware processor further executes the venue content control software code to receive an audio selection data from the virtual jukebox identifying a music selection received by the virtual jukebox as an input from another customer, determine an audio playlist including the music selection, and playout the audio playlist using the audio system.
Public/Granted literature
- US20180365758A1 Retail Venue Delivering An Enhanced Customer Experience Public/Granted day:2018-12-20
Information query