Invention Grant
- Patent Title: Facilitating mobile device interaction with an enterprise database system
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Application No.: US15666296Application Date: 2017-08-01
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Publication No.: US10579641B2Publication Date: 2020-03-03
- Inventor: Subrata Ashe
- Applicant: salesforce.com, inc.
- Applicant Address: US CA San Francisco
- Assignee: salesforce.com, inc.
- Current Assignee: salesforce.com, inc.
- Current Assignee Address: US CA San Francisco
- Agency: Weaver Austin Villeneuve & Sampson LLP
- Main IPC: G06F17/30
- IPC: G06F17/30 ; G06F16/27 ; H04L29/08 ; G06F16/21 ; G06F16/9535 ; G10L15/22 ; G06F16/9032 ; G06F16/2452

Abstract:
Disclosed are systems, methods, apparatus and computer program products for facilitating voice-based interaction by a mobile device with an enterprise database. In some implementations, a command and a type of enterprise work record are identified in a first one or more voice signals obtained at the mobile device. One or more fields of the identified record type required by the enterprise database to be populated to carry out the identified command is determined. Field data can be identified in a second one or more voice signals obtained at the mobile device. Structured text data comprising the identified command, the identified record type and the identified field data can be sent to a server.
Public/Granted literature
- US20190042601A1 FACILITATING MOBILE DEVICE INTERACTION WITH AN ENTERPRISE DATABASE SYSTEM Public/Granted day:2019-02-07
Information query