A method and system including a display; a memory storing processor-executable steps; a Productivity Integration Hub (PIH) module; and a processor to execute the processor-executable process steps to cause the system to: present a user interface on the display, the user interface associated with an end-user application and including one or more user-entry fields to receive data to request a service; receive input data in the one or more displayed user-entry fields; receive the input data at the PIH module; access a productivity server via the PIH module; return one or more response details to the PIH module from the productivity server; and display on the user interface at least one of the one or more response details received from the PIH module. Numerous other aspects are provided.