Methods and systems of automated assistant implementation and management
Abstract:
In one aspect, a computerized method useful for implementing and managing an Automated assistant translator between an Automated assistant service and a plurality of third-party messaging platforms includes the step of deploying an Automated assistant in a plurality of third-party messaging platforms. The method includes the step of, with the Automated assistant, receiving a conversational input from a human user via a first third-party messaging platform of the plurality of third-party messaging platforms. The method includes the step of parsing the conversation input. The method includes the step of determining a request for additional information in the conversation input. The method includes the step of retrieving a set of information relating to the request for additional information in the conversation input. The method includes the step of generating a natural-language output that includes the information. The method includes the step of providing the natural-language output to a translator system, wherein the translator system comprises one or more specific runtime translators that translate an Automated assistant output into each messaging platform's protocol of the plurality of third-party messaging platforms. The method includes the step of, with the translator system, converting the natural-language output to a format of the first third-party messaging platform. The method includes the step of communicating the converted form of the natural-language output that is the format of the first third-party messaging platform to the first third-party messaging platform.
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