Invention Grant
- Patent Title: Message management
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Application No.: US15819625Application Date: 2017-11-21
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Publication No.: US10541828B2Publication Date: 2020-01-21
- Inventor: Paul R. Bastide , Jonathan Dunne , Liam Harpur , Robert E. Loredo
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agent Stephen R. Tkacs; Stephen J. Walder, Jr; L. Jeffrey Kelly
- Main IPC: H04L12/18
- IPC: H04L12/18 ; G06F17/27 ; H04L12/58

Abstract:
A mechanism is provided in a data processing system to implement an offensive action management system for acting on offensive messages in a communication platform. A message monitoring component monitors messages posted to the communication platform. Responsive to message monitoring component detecting a flagged message posted by an offending user to a conversation, a review group selection component identifies a review group of users to determine a downstream action for the flagged message. A poll generation/analysis component presents a poll to the review group of users. The poll presents a set of downstream actions for the flagged message. The poll generation/analysis component determines a downstream action based on results of the poll. A downstream action component automatically performs the determined downstream action on the communication platform.
Public/Granted literature
- US20180254914A1 Offensive Action Management Public/Granted day:2018-09-06
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