Invention Grant
- Patent Title: Persona-based conversational interface personalization using social network preferences
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Application No.: US15725060Application Date: 2017-10-04
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Publication No.: US10339931B2Publication Date: 2019-07-02
- Inventor: Dean C. N. Tseretopoulos , Robert Alexander McCarter , Sarabjit Singh Walia , Vipul Kishore Lalka , Nadia Moretti , Paige Elyse Dickie , Denny Devasia Kuruvilla , Milos Dunjic , Dino Paul D'Agostino , Arun Victor Jagga , John Jong-Suk Lee , Rakesh Thomas Jethwa
- Applicant: The Toronto-Dominion Bank
- Applicant Address: CA Toronto
- Assignee: The Toronto-Dominion Bank
- Current Assignee: The Toronto-Dominion Bank
- Current Assignee Address: CA Toronto
- Agency: Fish & Richardson P.C.
- Main IPC: G06F17/27
- IPC: G06F17/27 ; G10L15/22 ; G10L15/18 ; G10L15/183 ; G06Q40/00

Abstract:
The present disclosure involves systems, software, and computer implemented methods for personalizing interactions within a conversational interface based on an input context. One example system performs operations including receiving a conversational input via a conversational interface associated with a particular user profile. The input is analyzed via a natural language processing engine to determine an intent and a personality input type. A persona response type associated with the determined personality input type is identified, and responsive content is determined. A particular persona associated with the particular user profile based on a related set of social network activity information associated with the user profile and that corresponds to the identified persona response type is identified. The responsive content is modified by applying persona-related content associated with the identified particular persona to generate a persona-associated response, and the persona-associated response is transmitted to a device associated with the particular user profile.
Public/Granted literature
- US20190103102A1 PERSONA-BASED CONVERSATIONAL INTERFACE PERSONALIZATION USING SOCIAL NETWORK PREFERENCES Public/Granted day:2019-04-04
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