Invention Grant
- Patent Title: Determining an impact of a proposed dialog act using model-based textual analysis
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Application No.: US15491745Application Date: 2017-04-19
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Publication No.: US10224032B2Publication Date: 2019-03-05
- Inventor: Rama Kalyani T. Akkiraju , Mansurul Bhuiyan , Pritam S. Gundecha , Jalal U. Mahmud , Shereen Oraby , Vibha S. Sinha , Sabina Tomkins , Anbang Xu
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Zilka-Kotab, P.C.
- Main IPC: G10L15/22
- IPC: G10L15/22 ; G06F17/27 ; G06N5/04 ; G06N99/00

Abstract:
A computer program product for determining an impact of a proposed dialog act in a conversation according to one embodiment includes a computer readable storage medium having program instructions embodied therewith. The computer readable storage medium is not a transitory signal per se. The program instructions are executable by a processor to cause the processor to perform a method comprising receiving textual data associated with a real-time conversation between a first participant and a second participant, receiving an objective of the first participant for the real-time conversation between the first participant and the second participant, receiving a proposed dialog act to be entered at a current point in the real-time conversation from the first participant, determining an impact of the proposed dialog act on the objective of the first participant, and performing one or more actions based on the impact of the proposed dialog act.
Public/Granted literature
- US20180307673A1 DETERMINING AN IMPACT OF A PROPOSED DIALOG ACT USING MODEL-BASED TEXTUAL ANALYSIS Public/Granted day:2018-10-25
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