- Patent Title: System architecture for customer genome construction and analysis
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Application No.: US14835187Application Date: 2015-08-25
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Publication No.: US10198738B2Publication Date: 2019-02-05
- Inventor: Christopher John Hawkins , Leeann Chau Tuyet Dang , David Tong Nguyen , Hyon S. Chu , Serena Tsiao-Yi Cheng , Bryan Michael Walker , Ziqiu Li
- Applicant: Accenture Global Services Limited
- Applicant Address: IE Dublin
- Assignee: ACCENTURE GLOBAL SERVICES LIMITED
- Current Assignee: ACCENTURE GLOBAL SERVICES LIMITED
- Current Assignee Address: IE Dublin
- Agency: Brinks Gilson & Lione
- Main IPC: G06Q30/02
- IPC: G06Q30/02 ; G06Q50/00

Abstract:
A computer system constructs a robust recipient profile. The system receives data associated with recipient digital interactions from, e.g., streaming and/or batch sources. The recipient data may include digital transactional data, social media data, or other recipient-specific information. The system may employ heuristic data ingestion processing to derive further data based on the data inputs and attributization, and thereby may develop a robust recipient profile by aggregating the processed and derived data. The system may implement production rules to determine recipient-specific custom metadata based on the robust recipient profile to transmit to the recipient.
Public/Granted literature
- US20160055499A1 SYSTEM ARCHITECTURE FOR CUSTOMER GENOME CONSTRUCTION AND ANALYSIS Public/Granted day:2016-02-25
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