Invention Grant
- Patent Title: Telephony system with a background recapilation feature
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Application No.: US15018783Application Date: 2016-02-08
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Publication No.: US10170118B2Publication Date: 2019-01-01
- Inventor: Stéphane Blecon , Divi Laine
- Applicant: Genesys Telecommunications Laboratories, Inc.
- Main IPC: H04M1/64
- IPC: H04M1/64 ; G10L15/26 ; H04M3/42 ; H04M3/56

Abstract:
A telephony system comprising means to establish an initial telephone call (1) between at least two initial telephone terminals (2, 3) characterized in that it further comprises: a call recording server (5) designed to record said initial telephone call (1), a speech to text engine (6) able to make a text transcription (9) of said initial telephone call (1), a providing mean (7) able to provide said text transcription (9) to a third telephone terminal (4).
Public/Granted literature
- US20160155444A1 TELEPHONY SYSTEM WITH A BACKGROUND RECAPILATION FEATURE Public/Granted day:2016-06-02
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